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V-28784

A service or feature that calls home to the vendor must be disabled.

Finding ID
NET0405
Rule ID
SV-38003r2_rule38003r3_rule
Severity
Cat II
CCE
(None)
Group Title
Call home service is disabled.
CCI
(None)
Target Key
(None)
Documentable
No
Discussion

Call home services or features will routinely send data such as configuration and diagnostic information to the vendor for routine or emergency analysis and troubleshooting. The risk that transmission of sensitive data sent to unauthorized persons could result in data loss or downtime due to an attack.

Fix Text

Configure the network device to disable the call home service or feature. The command below will disable the call-home service on a Cisco device. Example: hostname(config)# no service call-home Note: This feature can be enabled if the communication is only to a server residing in the local area network or enclave.

Check Content

VerifyReview the device configuration to determine if the call home service or feature is disabled on the device. On a Cisco product, you will not see the call-home service in the running config unless it's enabled. If the call home service is enabled on the device, this is a finding. Note: This feature can be enabled if the communication is only to a server residing in the local area network or enclave.

Responsibility

Information Assurance Officer